Planet Display

Returns, Refunds and Your Right to Cancel

1) We fully comply with distance selling regulations and thrive to be fair and treat our customers how we like to be treated our selves. 

2) Under the UK Distance Selling Law it's a customer's statutory right, to be able to cancel/return any order made online.

3) Any damages or discrepancies must be reported to us in writing within 7 days of delivery to you.

4) You enjoy of a right of having seven (7) working days which to return an item for any reason. The product that you wish to return must be returned in same condition as supplied and must also un-used & in its original/appropriate packaging.

5)We will be charging for arranging a collection for your items if you wish to return it, the reason for the item being not fit for purpose or in case you change your mind and decide not to keep the item(s).

If you wish to return an item for it being,
(a) Damaged
(b) Wrong
(c) Defect
(d) Incomplete

There will be NO charge for collection.

Flat Pack Cabinets on which you have tried assembly are not covered under this policy.

Glass showcase which are all made to order will not be covered for return unless they are not delivered as described. So please check very carefully the size you are ordering.

Our expert staff will be very happy to advise you on your requirements. 

The cost of delivery will be taken out of the payment made to us before any refund will be made.

You must not accept any goods if the packaging is damaged. Or check the item before accepting the delivery.